Hey there!
If you've come this far, thank you for considering purchasing art from Rescued Elements.
I take your need to know seriously, so I've tried to make this legal part as straight forward as possible.
If you've come this far, thank you for considering purchasing art from Rescued Elements.
I take your need to know seriously, so I've tried to make this legal part as straight forward as possible.
Orders & Policies
CONTACT: Use the contact form, email or phone number at the bottom of the HOME page to reach Rescued Elements with any questions and to make arrangements for purchases or consultation. I prefer email initially but respond quickly, generally within 24 hours, no matter the method used. Please provide your name & contact info, including a reliable phone number.
ORDERS:
Items listed in the site store can be purchased directly from the store [on line store should be up and running soon!]. Online shop transactions are protected by the same level of security as a bank. If an item is not listed in the online store it is due to its size and/or weight. For these items, please contact me to discuss payment and shipping estimates. Prices do not reflect taxes or shipping; any applicable taxes and shipping costs will be applied upon sale. [See Sales Tax and Shipping below].
If you fall in love with a piece not listed in the site store but are a thinker, just give me an email jingle and I may extend a courtesy 24 hour hold. Sometimes you just need to sleep on it.
Consignment: If you see a piece under Awaiting Inspiration that you would like re-imagined to specification, contact me to discuss what you desire and to obtain a quote on price and estimated time frame. Once consignment has been agreed upon, a nonrefundable deposit of 1/2 the quote will need to clear Rescued Elements' account for work to begin. The remaining cost will be due upon completion and prior to shipment. The order may be cancelled in writing any time prior to notice of shipment.
If you are in the Chicago area and own an item you would like renewed, please email photos of the piece along with a message containing your location and what you have in mind. Then follow the instructions above for consignments.
PAYMENT:
Payment can be made through Pay Pal, Chase Quickpay*, check, or of course, cash-ola. Payments by personal check must clear Rescued Elements' account prior to shipment ... what can I say, it's a wild world.
* If you are not a Chase member but your bank uses the clearxchange network you can use Quickpay but must contact Rescued Elements to authorize the transfer from a non-Chase bank (their rules, not mine). Note: a non-Chase Quickpay transfer could result in a process delay; no shipment will be made until payment is received. Contact your bank for more information.
SALES TAX: Unfortunately, Illinois uses an "origin sourced" based sales tax, not destination based. Oh, the joys of lawyering … which means that customers located in Illinois pay sales tax based on Rescued Elements' location (State, Cook County, Chicago).
The good news - if you live outside of Illinois & make a purchase, Rescued Elements has no nexus to any other state so … no obligation to collect sales tax. Why would I do that to you?
SHIPPING:
There are many shipping options each with different processes and delivery schedules. Delivery terms will vary depending on the item, carrier and your location. In the site store, choices & calculation will show for items at check out. For all other pieces, Rescued Elements strives to determine the safest, most cost efficient and timely carrier for each item. I will get & provide shipping estimates when you contact Rescued Elements for a purchase. Rescued Elements reserves the right of ultimate determination as to which carrier is best. However, we are a team - if there is a specific carrier desired or parameters to delivery, let's talk! and I'll do my best to meet your needs. Rescued Elements will ship within the continental U.S.
RETURNS/REFUNDS:
Furniture and mirrors are not returnable. Consignments are not returnable.
Home Decor and Jewelry may be returned for any reason for 7 days starting the date of receipt. The buyer must contact Rescued Elements prior to return and receive written confirmation before returning any item. Cost to ship a return back to Rescued Elements is the responsibility of the buyer. Items returned for reasons other than damage must be received by Rescued Elements free of damage in order for a refund to be processed.
14 day policy: Though not anticipated due to my overweening sense of perfectionism, should any failure of materials arise with a Home Decor or Jewelry piece, and the failure is not due to buyer negligence (like snapping that cool necklace when tipsily pulling your dress off at the end of fabulous night looking oh-so chic), the item may be returned, repaired or replaced. Notice to Rescued Elements must be received within 14 days of receipt. Rescued Elements reserves the right to determine whether the item will be refunded, replaced or returned for repair after discussion with the buyer as to the individual circumstances.
Refunds will be processed after the returned item has been received by Rescued Elements. No purchase will be refunded without meeting the conditions laid out in these Terms of Service.
Should you be unhappy with any purchase, or decide you do not want a one-of-a-kind, feel good piece, please contact me at Rescued Elements to discuss how we can work together to resolve the matter prior to taking any action. I want you to be happy.
CONTACT: Use the contact form, email or phone number at the bottom of the HOME page to reach Rescued Elements with any questions and to make arrangements for purchases or consultation. I prefer email initially but respond quickly, generally within 24 hours, no matter the method used. Please provide your name & contact info, including a reliable phone number.
ORDERS:
Items listed in the site store can be purchased directly from the store [on line store should be up and running soon!]. Online shop transactions are protected by the same level of security as a bank. If an item is not listed in the online store it is due to its size and/or weight. For these items, please contact me to discuss payment and shipping estimates. Prices do not reflect taxes or shipping; any applicable taxes and shipping costs will be applied upon sale. [See Sales Tax and Shipping below].
If you fall in love with a piece not listed in the site store but are a thinker, just give me an email jingle and I may extend a courtesy 24 hour hold. Sometimes you just need to sleep on it.
Consignment: If you see a piece under Awaiting Inspiration that you would like re-imagined to specification, contact me to discuss what you desire and to obtain a quote on price and estimated time frame. Once consignment has been agreed upon, a nonrefundable deposit of 1/2 the quote will need to clear Rescued Elements' account for work to begin. The remaining cost will be due upon completion and prior to shipment. The order may be cancelled in writing any time prior to notice of shipment.
If you are in the Chicago area and own an item you would like renewed, please email photos of the piece along with a message containing your location and what you have in mind. Then follow the instructions above for consignments.
PAYMENT:
Payment can be made through Pay Pal, Chase Quickpay*, check, or of course, cash-ola. Payments by personal check must clear Rescued Elements' account prior to shipment ... what can I say, it's a wild world.
* If you are not a Chase member but your bank uses the clearxchange network you can use Quickpay but must contact Rescued Elements to authorize the transfer from a non-Chase bank (their rules, not mine). Note: a non-Chase Quickpay transfer could result in a process delay; no shipment will be made until payment is received. Contact your bank for more information.
SALES TAX: Unfortunately, Illinois uses an "origin sourced" based sales tax, not destination based. Oh, the joys of lawyering … which means that customers located in Illinois pay sales tax based on Rescued Elements' location (State, Cook County, Chicago).
The good news - if you live outside of Illinois & make a purchase, Rescued Elements has no nexus to any other state so … no obligation to collect sales tax. Why would I do that to you?
SHIPPING:
There are many shipping options each with different processes and delivery schedules. Delivery terms will vary depending on the item, carrier and your location. In the site store, choices & calculation will show for items at check out. For all other pieces, Rescued Elements strives to determine the safest, most cost efficient and timely carrier for each item. I will get & provide shipping estimates when you contact Rescued Elements for a purchase. Rescued Elements reserves the right of ultimate determination as to which carrier is best. However, we are a team - if there is a specific carrier desired or parameters to delivery, let's talk! and I'll do my best to meet your needs. Rescued Elements will ship within the continental U.S.
RETURNS/REFUNDS:
Furniture and mirrors are not returnable. Consignments are not returnable.
Home Decor and Jewelry may be returned for any reason for 7 days starting the date of receipt. The buyer must contact Rescued Elements prior to return and receive written confirmation before returning any item. Cost to ship a return back to Rescued Elements is the responsibility of the buyer. Items returned for reasons other than damage must be received by Rescued Elements free of damage in order for a refund to be processed.
14 day policy: Though not anticipated due to my overweening sense of perfectionism, should any failure of materials arise with a Home Decor or Jewelry piece, and the failure is not due to buyer negligence (like snapping that cool necklace when tipsily pulling your dress off at the end of fabulous night looking oh-so chic), the item may be returned, repaired or replaced. Notice to Rescued Elements must be received within 14 days of receipt. Rescued Elements reserves the right to determine whether the item will be refunded, replaced or returned for repair after discussion with the buyer as to the individual circumstances.
Refunds will be processed after the returned item has been received by Rescued Elements. No purchase will be refunded without meeting the conditions laid out in these Terms of Service.
Should you be unhappy with any purchase, or decide you do not want a one-of-a-kind, feel good piece, please contact me at Rescued Elements to discuss how we can work together to resolve the matter prior to taking any action. I want you to be happy.
PRIVACY POLICY:
I do NOT collect emails or personal data - who needs the risk? I maintain information on purchases for the purpose of completing the sale, payment issues that may arise, and paying business taxes. All information is maintained separately from this site in secured accounting.
And I know that I dislike receiving dozens of subscriber emails, so why assume you would like it? I do not collect emails other than for purpose of completing a sale to your satisfaction. If you like my work, you know where to find me now. Please come back & share Rescued Elements with friends.
Reservation of Rights: Rescued Elements and owner reserve the right to refuse, or discontinue, contact and/or service for any reason.
Copyright/Trademark Notice: Rescued Elements, LLC, by and through its owner Marcelle LeCompte, is the exclusive owner of this site, owner of the copyright of all materials offered and the trademark logo. There is no right to use any material in any manner without the express written consent of Marcelle LeCompte.
I do NOT collect emails or personal data - who needs the risk? I maintain information on purchases for the purpose of completing the sale, payment issues that may arise, and paying business taxes. All information is maintained separately from this site in secured accounting.
And I know that I dislike receiving dozens of subscriber emails, so why assume you would like it? I do not collect emails other than for purpose of completing a sale to your satisfaction. If you like my work, you know where to find me now. Please come back & share Rescued Elements with friends.
Reservation of Rights: Rescued Elements and owner reserve the right to refuse, or discontinue, contact and/or service for any reason.
Copyright/Trademark Notice: Rescued Elements, LLC, by and through its owner Marcelle LeCompte, is the exclusive owner of this site, owner of the copyright of all materials offered and the trademark logo. There is no right to use any material in any manner without the express written consent of Marcelle LeCompte.